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Invoicing

Managers only

VAT on invoices

VAT is worked out for you, line by line. Whether it appears at all depends on whether you've told GarageActive your VAT number.

If you're not VAT registered

Leave the VAT number empty in Settings. Your invoices have no VAT column and no VAT is charged, which is what the law requires.

If you're VAT registered

  1. Add your VAT number in Settings, on the General tab.
  2. When you create an invoice, each line has a VAT rate. Services and parts bring the rate set on them. Labour and custom lines start at 20%.
  3. To change a line's rate, choose a different rate, or Custom… to type your own.

Good to know

  • One invoice can mix rates, and the totals show each rate separately. An MOT with no VAT next to parts and labour at 20% is normal. Set your MOT service's VAT rate to 0% and every new invoice picks it up.
  • Your VAT number is printed on the invoice.
  • If you're VAT registered and an invoice goes over £250 for a customer with no address, you see a warning. The law asks for the customer's address on larger VAT invoices. You can still carry on.
  • Invoices you've issued never change.
  • If you add your VAT number after starting a draft, opening the draft fills in VAT rates on its lines. Check them and save before you issue it. Issuing it from the list asks you to do that first.
  • If you remove your VAT number, delete any draft with VAT on it and create it again.

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