Reset a forgotten password

If you've forgotten your password, we email you a link to set a new one.

Steps

On the sign-in page, choose Forgot password?
Enter your Email address and choose Send reset link.
Open the email and choose Set a new password.
On the page that opens, choose Continue.
Enter a New password, enter it again in Confirm new password, and choose Save and sign in.

The link works once and expires after 60 minutes. If it has expired, choose Request a new link.
Nothing arrived? Check your spam folder, then choose Resend link. You can resend once a minute.
If you see No account on this email, check for a typo, or choose Try another email and use the address you signed up with.
Sent it to the wrong address? On the Check your email screen, choose Use a different email.
Your new password needs at least 8 characters, with upper and lower case letters, a digit and a symbol. It must be different from your current one.
If you've turned on two-factor authentication, you're asked for a code from your authenticator app before you can set a new password.
Saving your new password signs you out on your other devices.
If you know your password and just want a new one, change it in Settings instead.