Export your data

Download everything your garage holds, so you have your own copy of your records.

Steps

Open Settings and choose the Export tab.
Choose Download export. If your garage has a lot of invoices, the export comes in parts instead, so choose Download beside each part until you have them all.

An invoices folder holding every issued invoice as a PDF. When the export comes in parts, each part holds a run of invoices, and says which beside its Download button.
A customers spreadsheet (customers.csv) with each customer's name, email, phone, address and notes, and their answers to MOT reminder emails and MOT reminder SMS.
A jobs spreadsheet (jobs.csv) with each job's number, start, status, customer, registration, mileage, services and assignee.
A job notes spreadsheet (job-notes.csv) with each note's job, when it was written, who wrote it and what it says.
An invoices spreadsheet (invoices.csv) with each invoice's number, date, status, customer, mileage, net, VAT and gross, and which invoice replaced it if one did.

Only the owner can export. That's the account that created the garage. Everyone else sees a message saying so.
Each download emails you, so you'd know if someone else signed in as you to export. An export in parts sends one email per part.
The file is named garageactive-export, then your garage's web address name, then the date. A part's name ends with its number, such as part-2-of-5.
The spreadsheets are in part 1 when the export comes in parts.
Each download can take a minute or two to prepare.
The spreadsheets open in Excel, Numbers or Google Sheets.
Photos and videos aren't included. Save any you need from the job's inspection tab.
Export before you close your garage. Nothing can be exported once it's closed.