Add a note to a job

Notes are for the workshop team: what you found, what the customer said, what's still to do. Customers never see them.

Steps

1. Open the job and choose the Notes tab.
2. Type in the Add a note for the team… box.
3. Choose Add note.

Good to know

• Anyone in the garage can add a note, not just managers.
• Notes can't be edited or deleted once added. If you make a mistake, add another note to correct it.
• Each note shows who wrote it and when.
• A note can be up to 2,000 characters.
• The latest note also shows in the job page's side panel, on the Details and Notes tabs.
• You can add notes from the quick edit box on the schedule too.

Related

• The job page
• See a job's history